WINTER PROPANE DELIVERY ALERT

Tri-Gas will not send a propane truck up an un-plowed driveway or un-sanded incline.

Our propane trucks will need to navigate your driveway to make a delivery – which is impossible if the way is blocked by snow and ice. Keeping your driveway plowed (and sanded, if it is steep) will ensure that we can access your propane tank. Please also remember that our delivery trucks are wider than standard cars, so shoveling just a narrow path may not be adequate. If our delivery person is unable to navigate your driveway, we will not be able to fill your tank, which could result in a special delivery fee.

Tri-Gas only delivers propane, no hidden fees & no BS 

KEEP FULL

The Keep Full program is a service available to qualified customers FREE of charge.

On the keep full program our computers estimate your tank level based on past usage and Tri-Gas

 automatically delivers when the tank is low. Because this service is based on past usage if your propane demands 

change for any reason please contact our office.

Customers with past-due balances or tanks that are not readily accessible to our delivery drivers do NOT qualify for the keep full program. There are no fees or additional cost to be on the Keepfull program and no contracts to sign, customers may discontinue the program at anytime.


WILL CALL

The will call program is for customers who prefer to monitor their own tanks and schedule deliveries based on specific needs, i.e. plowing of a difficult driveway, or customers who are on a COD payment plan.

On will call the customer is responsible for monitoring their propane usage by checking the tank gauge and calling for a delivery when the tank reaches 30%.

Bulk customers: Remember to drop the hood once before reading the gauge. This will stop the gauge from "sticking".

Same day emergency deliveries may be subject to a fee. This includes a pressure test fee which is necessary if the tank has completely run out.

Emergency deliveries made after hours are subject to a fee this fee includes a pressure test fee.

Every time a tank runs out or propane supply is interrupted propane companies are legally obligated to perform a pressure test. This test checks for leaks in the system.

There are no fees or obligations on the WillCall program, customer may switch to KeepFull at anytime with out costs.


Tri-Gas will NOT fill a customer owned tank with out a bill of sale or proof of purchase of the tank as per MPGA & Federal & State rules and regulations. For more information on this policy please click below. 

Propane Container Safety

Original store front, 8th Street, Traverse City 1959